FAQ FAQ FAQ

FAQ

Q: Is a credit card required upon check in?
A: Credit or Debit card is required upon check in. If you are paying with a credit card, you must present the credit card at check-in. If you are not the credit card holder, please contact Room Reservations for details of our credit card policy. Valid picture identification required. The name on the credit or debit card must match the name on the reservation as well as the picture identification.

Q: What can you tell me about the Circus Circus swimming pools?
A: We have three swimming pools: two at the Skyrise tower and one in the KOA RV Park. All swimming pools are outside and also have Jacuzzis. The pools are heated to 80 degrees and their depths are from 3 feet to 6 feet. All pools will have seasonal closures and closures due to inclement weather.

Q: Do the hotel rooms have:
A:

1. Alarm clocks?
Yes. Additional wake-up service is available through the hotel operator.

2. Cable TV?
Yes.

3. Coffee pots?
Yes, Keurig Coffee Maker with two complimentary K-Cups per day!

4. Cribs?
Yes, for $15 per night – limited availability.

5. Cots?
Yes, for $15 per night – limited availability. Cots are only available in rooms with one king size bed.

6. Hairdryers?
Yes.

7. Irons and ironing boards?
Yes.

8. Refrigerators?
Yes, for $15 per night – limited availability. The Manor Motor Lodge rooms have a refreshment cooler at no additional charge, however these units are not intended for food or dairy storage, nor medicines.

9. Laundry facilities?
No, please contact the Bell Desk for dry cleaning and laundry services.

10. Microwaves?
No.

11. Safes?
Yes.

12. Stoves?
No.

13. TDD/TTY devices?
Yes.

14. VCR/video game hook ups?
No.

15. Wheelchair accessible rooms?
Yes - limited number with roll-in showers.

16. In-room internet access?
Yes, wireless internet access is available and included in the Resort Fee.

17. Bathtub or a shower?
All rooms have bathtub and shower combinations except for the rooms designed for the disabled which have roll-in showers.

18. Do you have smoking optional rooms?
Yes, most of the hotel rooms are non-smoking but smoking optional floors are available upon request. There is a $250 penalty charge for smoking in a non-smoking room.

Q: What is the legal gambling age?
A: Nevada’s legal gambling age is 21 and identification is required.

Q: How old do you have to be to check in to the hotel?
A: Because Circus Circus is a gaming establishment you must be at least 21 years old to check in to a room.

Q: Is early check-in available?
A: Early check-in prior to 3 pm is available for a fee. Please check at the Front Desk upon arrival at the hotel.

Q: Is late check out available?
A: Late check out after 11 am is available for a fee. Please call 702-734-0410 for availability and rates.

Q: May I rent a wheelchair or a baby stroller?
A: Yes, however wheelchair availability is limited and is on a first come-first serve basis. Please contact the Bell Desk for information. If it is vital that you have a wheelchair, we suggest you bring your own. Baby strollers are available in the Adventuredome Theme Park for a small fee.

Q: Do you have child care?
A: We do not provide child care.

Q: What is your cancellation policy?
A: In order to receive a full refund, we require 24 hours notice prior to your scheduled arrival date.

Q: Do you allow pets in the hotel?
A: No, except for service animals for people with disabilities. At the RV Park, pets are allowed. Please be advised, during the summer months the temperatures are very high and heat build-up in cars will kill animals.

Q: How do I send or receive a fax at your hotel?
A: The fax number is 1-702-734-2268 and the usage fees are:
To receive: $5 for the first 2 pages and $1 for each additional page
To send: inside the U.S., $5 for the first 2 pages and $1 for each additional page; overseas, $10 per page for the first 2 pages and $2 for each additional page.

Q: How can I access the internet while visiting your hotel?
A: Internet access is available at various internet kiosks located throughout our property. Wireless internet access is also available in all hotel rooms.

Q: Do you provide transportation to and from the airport?
A: No, however shuttles, taxicabs and limousines are available at both the airport and at the hotel.

Q: What can I expect the temperatures to be in Las Vegas?
A:

  • Winter: December – February, the average daily temperature is 45 degrees*.
  • Spring: March – May, the average daily temperature is 70 degrees.
  • Summer: June – August, the average daily temperature is 100 degrees.
  • Fall: September – November, the average daily temperature is 80 degrees.

*Temperatures given in degrees Fahrenheit.

Q: Does Circus Circus have free parking?
A: Yes.

Q: Do you have a phone line for the hearing impaired?
A: Yes. The phone number is 1-800-638-8595.

Q: How do I apply for a job with Circus Circus?
A: You can apply online at mgmresortscareers.com/.

Q: How do I request a donation from Circus Circus?
A: The social investments made by MGM Resorts International™ are dedicated to strengthening the communities where our employees live, work and care for their families. For this reason our charitable contributions are focused in Nevada, Mississippi, and Detroit, Michigan. Our giving areas focus on development of at-risk youth, public education, community development, and diversity. If your request falls within these geographic and giving priorities, please visit our website at MGM Resorts Foundation for more information.

Q: How close is Circus Circus to the Las Vegas Convention Center?
A: We are located one mile from the Las Vegas Convention Center.

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